Last updated: 13 November 2025

Controller: ALYGN MEDIA LTD (registered in the UK)

Contact / Legal: hello@alygnmedia.com — ALYGN MEDIA LTD, London, UK

These Terms of Service (“Terms”) govern your access to and use of ALYGN MEDIA LTD’s websites, products and services (together, the “Services”). By accessing or using the Services you accept and agree to be bound by these Terms. If you are entering into these Terms on behalf of an organisation, you represent and warrant that you have authority to bind that organisation.

1. Key definitions

● ALYGN / we / us: ALYGN MEDIA LTD.

● Client(s) / Brand(s): businesses or organisations using ALYGN to commission work.

● Creative(s): individuals or teams listed, recommended or engaged via ALYGN.

● Account: an authorised user account used to access the Services.

● Profile: information a Creative or Client provides that is stored and used for matching.

● Brief / Project / Match / Delivery: intake, matching and delivery records used by ALYGN to run projects. ● ALYGN Intelligence: ALYGN’s AI-assisted matching engine that scores and shortlists Creatives for Briefs (further development 2026).

(Other capitalised terms have the meanings set out in these Terms.)

2. Scope of the Services

ALYGN operates a curated marketplace that connects Clients with vetted Creatives and provides tools to submit briefs, receive AI-assisted matches, agree terms and facilitate project delivery. ALYGN acts as a platform and facilitator — it is not the employer of Creatives, nor does it itself (unless expressly stated) contract to perform creative services on behalf of Clients. Projects and fees are agreed between Clients and Creatives unless we explicitly state otherwise in a written agreement.

A short company Terms & Conditions draft already exists internally and covers similar points.

3. Eligibility, accounts & registration

a. Eligibility. You must be 18 or over (or the age of majority in your jurisdiction) and have capacity to enter these Terms. The Services are intended for professionals and businesses; we do not knowingly offer Services to children.

b. Account creation. To use certain features on an account basis, you must register and provide current, accurate and complete information. You are responsible for keeping your account credentials secure and for all activity on your account.

c. Account termination. You may close your account at any time. We may suspend or terminate your access if you breach these Terms, for suspected fraud or misuse, or for other reasonable operational reasons.

4. User obligations & permitted uses

You agree to:

● provide accurate, lawful and complete information when registering or submitting Profiles or Briefs as well as portfolios;

● maintain the confidentiality of access credentials;

● use the Services only for lawful, authorised activities and in accordance with these Terms;

● respect other users and refrain from harassing, abusive, unlawful or dishonest conduct; and

● comply with any project-specific contractual terms agreed with a Client or Creative.

You must not:

● impersonate others or provide misleading information;

● attempt to bypass ALYGN’s vetting, shortlisting, payment or dispute systems;

● upload content that infringes intellectual property or rights of third parties; or

● interfere with or attempt to reverse engineer ALYGN Intelligence, automation or platform security.

5. Profiles, waitlists and consent to contact

By submitting a waitlist, interest form or creating a Profile you authorise ALYGN to use the information supplied for onboarding, outreach, matching and to share relevant fields with prospective Clients, partners or project requestors in accordance with our Privacy Policy. Where local law requires explicit consent for marketing, we will obtain that via the forms; the waitlist form itself is used as the lawful basis for initial outreach and matching. (See our Privacy Policy for detail.)

You remain responsible for Profile content and must update it when information changes. Creatives control Profile visibility settings (public vs private) and may limit sharing via account settings, subject to any contractual commitments made to Clients.

6. ALYGN Intelligence (further developments 2026), automated matching & human review

ALYGN Intelligence produces AI Scores and shortlists to assist with matching Creatives to Briefs. Human review is retained: AI recommendations are reviewed/validated before delivery to Clients. If an automated decision materially affects you, you may request meaningful information about the logic, significance and likely consequences of the profiling and may request a human review or challenge. ALYGN performs DPIAs and bias testing for material profiling. For more on automated decision-making and the rights available, see our Privacy Policy or contact hello@alygnmedia.com.

7. Fees, payments & taxes

a. Fees. Use of parts of the Services may require payment of fees. The applicable fees, billing schedule and any refunds are described in the purchase documentation or Marketplace terms presented to you. All fees payable are non-refundable except as expressly stated.

b. Payment processing. We may use third-party payments and accounting providers (for example Stripe and Xero) to process payments and handle accounting information. By paying fees you authorise ALYGN and its payment processors to collect and process your payment details.

c. Taxes. You are responsible for any taxes arising from your use of the Services or from payments you receive. ALYGN will charge and remit taxes where required by law.

8. Intellectual property

a. ALYGN IP. ALYGN and its licensors own all rights, title and interest in the Services (software, designs, trademarks and content) not expressly granted to you.

b. User content & licence to ALYGN. You retain ownership of the content you submit (Profiles, portfolios, Briefs, Deliverables) but grant ALYGN a worldwide, royalty-free, transferable, sublicensable, non-exclusive licence to use, copy, store, modify, display and distribute such content for the purpose of providing the Services (including matching, marketing and facilitating projects). Where Creatives upload portfolio materials, they warrant they have the rights necessary to permit such licence.

c. Deliverables & transfers. Ownership of Deliverables (the creative work produced pursuant to a project) is determined by the contract between the Client and the Creative. Unless the parties agree otherwise in writing, Creatives retain copyright in their work and grant Clients a licence to use Deliverables as agreed. Parties should address assignment, moral rights and payment in their project contracts.

9. Confidentiality & NDAs

ALYGN may facilitate NDAs or contracts for projects but is not normally a contracting party to the substantive project contract between a Client and a Creative. You must keep confidential any non-public project materials and business information of other users disclosed in connection with a project. If ALYGN signs an NDA as part of a bespoke engagement, those terms will govern.

10. Third-party services & subprocessors

The Services integrate with third-party providers (for example Zapier, Airtable, Framer, Softr, OpenAI / ChatGPT Business, Stripe, Xero and Google Workspace). We use contractual controls, DPAs and SCCs with subprocessors where required to protect your data. Details and an up-to-date subprocessor list are available on request. For AI processing we use ChatGPT Business in a private enterprise workspace with contractual limits on model training.

11. Warranties, disclaimers & risk allocation

a. No professional advice. The Services and any recommendations are for facilitation and informational purposes only and do not constitute professional or legal advice.

b. Disclaimer of warranties. To the fullest extent permitted by law, the Services are provided “as is” and “as available” without representations or warranties of any kind (express or implied), including fitness for a particular purpose, accuracy, availability or non-infringement.

c. Marketplace nature. ALYGN acts as a facilitator. We do not guarantee project performance, the availability of Creatives, or the outcome of engagements, nor do we guarantee that Creatives are employees or agents of ALYGN. See also our Privacy Policy for details on matching and responsibilities.

12. Limitations of liability

To the maximum extent permitted by applicable law:

● ALYGN’s total aggregate liability arising out of or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the aggregate amount of fees actually paid to ALYGN by the relevant party in the 12 months immediately preceding the event(s) giving rise to the claim (or £1,000 if no fees were paid).

● ALYGN is not liable for any indirect, incidental, special, consequential or punitive damages, loss of profits, loss of business, loss of data, loss of goodwill or reputational loss, even if we have been advised of the possibility of such losses. These limitations do not seek to exclude or limit liability that cannot legally be excluded (e.g., liability for death or personal injury caused by negligence or for fraud).

13. Indemnity

You agree to indemnify, defend and hold harmless ALYGN, its officers, directors, employees and agents from and against any claim, loss, liability, cost or expense (including reasonable legal fees) arising from: (a) your breach of these Terms; (b) your misuse of the Services; or (c) any content you upload or transmit that infringes a third party’s rights or is unlawful.

14. Suspension & termination

We may suspend or terminate access to the Services (partial or full) if you breach these Terms, engage in fraudulent or illegal activity, or where required for security or legal reasons. We will endeavour to provide notice where practicable. Termination or suspension does not relieve you of obligations incurred prior to termination (for example, payment obligations and indemnities).

15. Data protection & privacy

Our Privacy Policy explains how we collect, use and share personal data, retention periods and the rights available to data subjects. We comply with applicable data protection laws and maintain DPAs and contractual controls with subprocessors. The Privacy Policy also explains automated decision-making rights and how to request human review. Contact hello@alygnmedia.com for privacy or data protection queries.

16. Notices, changes to the Terms & communications

a. Notices. We will deliver legal notices to the email address associated with your Account or by posting on our site. Notices are effective on receipt (or, if mailed, on the date indicated by the delivery receipt).

b. Changes. We may update these Terms from time to time. For material changes we will provide advance notice by email or prominent notice on the site. Continued use of the Services after the effective date constitutes acceptance of the updated Terms.

c. Electronic communications. By using the Services you agree to receive electronic communications from us.

17. Governing law & jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. The parties submit to the exclusive jurisdiction of the courts of England and Wales to resolve disputes, except that ALYGN may bring proceedings in any jurisdiction necessary to protect its intellectual property or enforce payment.

18. Miscellaneous

● Assignment. You may not assign your rights or obligations under these Terms without ALYGN’s prior written consent. ALYGN may assign or novate these Terms in connection with a reorganisation, sale or transfer of the business.

● Severability. If any provision is held invalid, the remaining provisions continue in full force.

● Entire agreement. These Terms, together with any order documentation, project contracts and our Privacy Policy, constitute the entire agreement between you and ALYGN regarding the Services.

● Third-party beneficiaries. No third party has rights under these Terms unless expressly stated.

19. Contact

For questions about these Terms or to give notice: hello@alygnmedia.com. For data protection and privacy queries: hello@alygnmedia.com (Data Protection Lead: Oscar Goldblatt). For general legal or corporate matters: ALYGN MEDIA LTD, London, UK.

20. How to accept

By (a) ticking the acceptance box on our site; (b) creating an Account; (c) submitting a waitlist/interest form; or (d) otherwise using the Services, you confirm that you have read and accept these Terms and agree to be bound by them